Travel Advisory: Middle East Conflict

Dear Valued Clients,

Amidst the ongoing conflict in the Middle East, we wish to formally update you on the ongoing travel disruptions following the temporary closure of UAE airspace for safety reasons. Consequently, flight operations through Dubai International Airport (DXB) and Al Maktoum International Airport (DWC) remain suspended until further notice.

Multiple airports across the Middle East have halted operations, resulting in widespread delays, cancellations, and stranded passengers.

All travellers are strongly advised to:

• Check directly with their respective airlines for real-time updates
• Confirm rebooking options, travel credits, or refund eligibility
• Verify alternative routing arrangements before proceeding to the airport.

Support for Affected Passengers

UAE authorities have announced interim support measures for eligible stranded passengers, including:

• Temporary accommodation assistance
• Provision of basic sustenance
• Airline-facilitated rebooking, travel credits, or refunds in accordance with carrier policies
• Additionally, several hotels are extending complimentary or discounted stays to affected travelers, subject to availability and eligibility criteria.

Important Advisory for Travelers

• Closely monitor official airline communications and government travel advisories.
• Do not proceed to the airport without a confirmed and active booking.
• If currently affected, consider registering with your respective embassy or consulate for emergency assistance and updates.

We deeply sympathize with all our clients and travelers impacted by these unforeseen circumstances.

Canaan Travels continues to actively monitor developments and remains fully committed to supporting you with rebooking assistance, advisory services, and alternative routing solutions where possible.

For personalized support or urgent concerns regarding planned trips and bookings with us, please contact our team directly.

We appreciate your patience and trust during this period.

Warm regards,

Canaan Travels Team

Office Tel / Whatsapp +256393193475 /+256707318104

Email: info@canaantravels.com

Website: www.canaantravels.com